Personal Lines Insurance Account Manager (Licensed)

Personal Lines Insurance Account Manager (Licensed)
📍 Location: Dublin, OH | In-Office
🕒 Job Type: Full-Time
💼 Agency Type: Independent Insurance Agency
🔹 About Gilles Smith Purdum Insurance Agency
We are a family-owned, second-generation independent agency proudly serving the Dublin, OH community and beyond. At Gilles Smith Purdum, “Customer First” isn’t just a motto—it’s the foundation of everything we do. We're deeply involved in our local community and committed to delivering personalized service backed by trusted insurance solutions.
We’re looking for a Licensed Personal Lines Account Manager who shares our values and wants to be part of a team that truly cares about clients and community.
🔹 What You’ll Do
- Manage and service an existing book of personal lines clients (auto, home, umbrella, etc.)
- Handle renewals, policy changes, endorsements, and client service inquiries
- Provide quotes using comparative rater and carrier portals
- Communicate proactively with clients and maintain high service standards
- Coordinate with carriers such as Grange, Auto-Owners, Erie, Hanover, Safeco/Liberty, and Progressive
- Keep detailed records in our agency management system
- Cross-sell additional coverages where appropriate
🔹 What You Bring
- Active Property & Casualty (P&C) license in Ohio
- 2+ years of personal lines insurance experience, preferably in an independent agency
- Strong customer service and communication skills
- Experience with insurance software and comparative rater tools
- Detail-oriented, organized, and driven to serve clients effectively
🔹 What We Offer
- Paid Time Off
- Health Insurance
- Commission Opportunities
- Retirement Matching
- A supportive, community-driven, family-oriented work environment
- Long-term growth potential within the agency
📨 How to Apply
To apply, please send your resume and a brief cover letter to:
📧 info@gsp-insurance.com
We look forward to welcoming someone who’s as committed to service and community as we are.
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Additional Info
Job Function : Customer Service
Experience Level : Mid to Senior Level
Education Level : High School
Job Type : Full-Time